General

General includes settings of the subscription timeout, single sender identity, insights, comments, and native.

1. Auto Create User

a) Allow Auto Creation of User

This option is enabled by default so that users of the organization are automatically added as members when a workload item is created or opened.

2. General

a) Enable single sender identity

If this option is enabled, then the emails will be sent using the pre-configured FROM email address like '[email protected]'.

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This setting also applies to share reports, comment notifications, and subscription emails

Enable single sender identity option

3. Comments

a) Enable groups in the organization users list

This option is enabled by default so that groups are added to the organization's users list. A user can mention a group or the distribution list in comments, comment digest, or email destination.

Comments option

In this section, we have covered the general settings. Navigate to the next chapter to learn more about the writeback settings.

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